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Privacy
Twinkling Allied Health respects your family's privacy. This page explains what we collect when you book online and how we use it.
What we collect
- Parent or carer name, phone number and email address.
- Your child's name and date of birth.
- Your appointment preferences and any optional information you provide about your child's receptive language, expressive language, speech sounds, social communication and behaviour.
- Additional case history information if you choose to complete a separate intake form.
Information about a child’s health is sensitive information. Optional questionnaire responses can be left blank if you prefer to discuss them directly with the clinic.
How we use it
- To hold your time, confirm it with you, and send reminders.
- To prepare for your child's first session.
- To email you about a change or cancellation.
Who can see it
Only the clinic team can see booking details. Booking emails are sent through our email provider. We do not sell your information or use it for advertising.
Keeping it safe
Booking records are held by the clinic’s booking system. Access to the clinic dashboard is password-protected when configured, and booking management links contain unique tokens. Security and retention arrangements must be confirmed with the hosting provider before publication.
Your choices
You can cancel a booking using the link in your email. To ask for a copy of your information, to correct it, or to ask us to delete it, contact the clinic using the details on our home page.